Legal document
Privacy Policy
How personal data is collected, used, protected, and deleted in this member area.
Updated on July 22, 2026
CNPJ: 65.936.483/0001-86
1. Scope and controller
This policy applies to the member area, the digital products available through it, and related support. The data controller is the provider identified in the offer, checkout, or purchase receipt.
2. Data we process
We may process your name, email, phone, identification details when needed, purchase and access data, enabled products, support messages and attachments, IP address, device information, session records, and security events. Full payment details remain with the payment processor when checkout is handled by a third party.
3. Purposes and legal grounds
Data is used to confirm purchases, provide and maintain access, authenticate accounts, offer support, prevent fraud and abuse, meet legal duties, improve service stability, and send necessary communications. Depending on applicable law, processing may rely on contract performance, a legal obligation, legitimate interests, or consent.
4. Sharing and transfers
Data may be shared as needed with hosting, email, payment, security, analytics, and support providers, or with authorities under a valid legal requirement. We do not sell personal data. Some providers may process data in other countries and should apply safeguards consistent with applicable law.
5. Retention and security
Data is kept as long as needed to provide the service, meet obligations, resolve disputes, and protect rights. Screenshots and videos attached to support are deleted when the ticket is marked resolved. Essential support records may be retained for the required period. Reasonable technical and administrative safeguards are used, but no system is completely immune to incidents.
6. Rights and choices
You may request access, correction, updates, portability, objection, or deletion when these rights are available under applicable law. Deletion may be limited by legal duties, fraud prevention, or the need to defend rights. Identity verification may be required.
7. Minors, changes, and contact
Products are not intended for children without permission from a legal guardian. This policy may be updated to reflect service or legal changes. The current version and date are published here. Use the support center for privacy questions or requests.
Questions, requests, or the exercise of legal rights can be sent through the official channel.
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